Customer Call Center Management Multimedia

IT Management > Systems Operations > Systems Management >
Customer Call Center Management Multimedia (View All Report Types)

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Unified Communications sponsored by CDW Corporation WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers. Posted: 27 Jul 2010 \| Premiered: Jul 27, 2010 TOPICS: Call Center Management \| Collaboration \| Email \| Instant Messaging \| Telephony Systems \| Unified Messaging \| Voice Mail Software \| VoIP \| Web Conferences

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Video: IT Priorities 2023 APAC sponsored by TechTarget ComputerWeekly.com VIDEO: Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region. Posted: 30 Mar 2023 \| Premiered: 30 Mar 2023 TOPICS: Artificial Intelligence \| Cybersecurity \| IT Infrastructure \| IT Management \| IT Managers \| IT Spending \| IT Workforce \| Security Best Practices \| Security Threats

The ROI of AppSec: Getting your Money's Worth from Your AppSec Program sponsored by Veracode, Inc. VIDEO: This video will take a look at the real costs of fixing vulnerabilities and how to maximize the ROI of your application security program. Posted: 17 Jan 2018 \| Premiered: 17 Jan 2018 TOPICS: IT Management

Defeat the Grey sponsored by McAfee, Inc. VIDEO: Find out how to cut through mountains of grey to actionable information that improves response time and efficiency. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

IBM LinuxONE Total Cost of Ownership Calculator sponsored by IBM WEBCAST: In just a few minutes learn how much you can save with a personalized TCO estimate. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Kinetic IT sponsored by McAfee, Inc. VIDEO: Hear from Kinetic IT's Security Service Director on the successful fourteen year partnership with McAfee. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Tech Talk: Busting the Malware Silver Bullet Myth sponsored by McAfee, Inc. VIDEO: Hear how multiple layers of advanced malware detection and analysis technologies combat cyberthreat innovation. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Consolidate File Transfer Activity sponsored by IBM VIDEOCAST: Learn how IBM Sterling File Gateway provides a file transfer solution that's as powerful as it is easy to use. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management