OC-24 White Papers

(View All Report Types)
The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

The Future of the IT Department: Exploring the Impact of Cloud on IT Roles and Responsibilities
sponsored by IBM
WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

IBM

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Smarter Computing and Breakthrough IT Economics
sponsored by IBM
WHITE PAPER: This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.
Posted: 14 Feb 2012 | Published: 14 Feb 2012

IBM

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
sponsored by IBM
WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012

IBM

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel - OLD

Strategic, User-Driven, and Managed: The Future of Unified Communications and Collaboration
sponsored by Dimension Data
WHITE PAPER: This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Dimension Data

Readying your Portals for Social Business
sponsored by IBM
WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011

IBM

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.