Internet Protocol Telephony White Papers

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Implementing Fax over IP (FoIP) in your Organization
sponsored by OpenText
WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Posted: 07 May 2010 | Published: 07 May 2010

OpenText

Preparing Your Corporate Network For Microsoft Teams Telephony
sponsored by Loopup
WHITE PAPER: As companies look to deploy telephony for Microsoft Teams, they must assess their network requirements for both capacity and quality to ensure that these are suitable. Take the first step – View this white paper to get an understanding of how calls are handled by Teams and how the process can be optimized.
Posted: 15 Mar 2021 | Published: 04 Mar 2021

TOPICS:  IP Telephony
Loopup

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel - OLD

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Best Practices for Assuring VoIP Performance
sponsored by AppNeta
WHITE PAPER: Since no two networks are exactly the same, no two network assurance programs will be either. Fortunately, PathView Cloud adapts to your needs, and provides a complete approach.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

AppNeta

Voice over IP Networks: Ensuring Quality through Proactive Link Management
sponsored by Elfiq Networks
WHITE PAPER: Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to.
Posted: 08 Apr 2008 | Published: 01 Feb 2008

Elfiq Networks

Virtual PC Center (VPCC):The Benefits of Virtual PC with Telephony
sponsored by NEC Corporation
WHITE PAPER: This paper focuses on how to integrate VoIP solutions with thin client computing. It covers why telephony is not only supported on a virtual PC but also why virtual PCs can perform better than a traditional PC desktop solution for telephony support.
Posted: 24 Aug 2009 | Published: 21 Aug 2009

NEC Corporation

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.