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This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
WHITE PAPER:
Typical data centers draw more than twice as much power as IT loads require. The cost associated with this power consumption is considerable and often avoidable. Get tips on reducing electrical waste and learn about better ways to measure efficiency.
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The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute it flawlessly. In these tough times, it is imperative for CIOs to deliver more value as IT budgets fall.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
Access this report for Forrester to discover how organizations are responding to the need to transform. Discover some of the challenges faced with the transformation, and how the change is far more fundamental than previously anticipated.
WHITE PAPER:
This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
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This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.
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Read this informative whitepaper to learn about the impact this evolving trend can have on your organisation and how both individuals and corporations can use this trend to gain competitive advantage.
WHITE PAPER:
Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more.
WHITE PAPER:
This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
