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IT Service Management: White Papers

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Most Popular IT Service Management Reports
Deliver Application Integration Projects in Days
sponsored by Cast Iron Systems
The MidMarket CIO's Guide to Successful ITIL Implementation
sponsored by SkillSoft Corporation
eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost
sponsored by HP
1 - 15 of 40 Matches
Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the Business of IT
sponsored by Webmetrics, a Neustar service
White Paper: | Posted: 25 Nov 2009
Published:25 Nov 2009
Summary: This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities.
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
sponsored by CA
White Paper: | Posted: 19 Nov 2009
Published:19 Oct 2009
Summary: Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
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End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization
sponsored by Hewlett-Packard Company
White Paper: | Posted: 13 Nov 2009
Published:30 Oct 2008
Summary: This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
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Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency
sponsored by Hewlett-Packard Company
White Paper: | Posted: 13 Nov 2009
Published:25 May 2009
Summary: This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
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Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli
sponsored by IBM
White Paper: | Posted: 12 Nov 2009
Published:11 Aug 2008
Summary: This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers.
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CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs
sponsored by Pivotal CRM, a CDC Software solution
White Paper: | Posted: 11 Nov 2009
Published:11 Nov 2009
Summary: This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
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Seeding the Clouds: Key Infrastructure Elements of Cloud Computing
sponsored by IBM
White Paper: | Posted: 11 Nov 2009
Published:24 Feb 2009
Summary: This paper describes a high-level cloud computing infrastructure services framework and the underlying technology enablers, such as virtualization, automation, self-service portal, monitoring and capacity planning. It also discusses examples of, and the value propositions for, certain data centers that have been built in this manner to date.
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Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility
sponsored by Atos Origin
White Paper: | Posted: 04 Nov 2009
Published:04 Nov 2009
Summary: This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market.
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Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
sponsored by Nimsoft, Inc.
White Paper: | Posted: 04 Nov 2009
Published:04 Nov 2009
Summary: For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
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How IT Can Help Companies Make Better, Faster Decisions
sponsored by SAP AG
White Paper: | Posted: 30 Oct 2009
Published:30 Oct 2009
Summary: IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
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Reinventing Your Infrastructure with IIMv3
sponsored by CompuCom Systems, Inc.
White Paper: | Posted: 23 Oct 2009
Published:09 Oct 2009
Summary: This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise. Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
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Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
White Paper: | Posted: 15 Oct 2009
Published:01 Mar 2009
Summary: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
sponsored by BoxTone
White Paper: | Posted: 08 Oct 2009
Published:08 Oct 2009
Summary: In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
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Five Requirements for Greater Efficiency During IT Failures
sponsored by Hewlett-Packard Company
White Paper: | Posted: 25 Sep 2009
Published:18 Jun 2009
Summary: For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.
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HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front
sponsored by Hewlett-Packard Company
White Paper: | Posted: 10 Sep 2009
Published:01 Sep 2009
Summary: This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.
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1 - 15 of 40 Matches


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