External Service Providers White Papers

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MANAGE and CONTROL IT services in the age of complexity.
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.
Posted: 22 Dec 2011 | Published: 22 Dec 2011

Hewlett-Packard Enterprise

Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013

Intronis

Cloud-Based Security Threats Present Challenges and Opportunities for MSPs
sponsored by OpenText Security Solutions
WHITE PAPER: This guide explores the current cloud-based security threats and how MSPs can face the challenge head on.
Posted: 15 Apr 2014 | Published: 31 Dec 2013

OpenText Security Solutions

What Is Software-Defined Storage and How You Can Benefit from It?
sponsored by OVH
WHITE PAPER: As infrastructure elements are now abstracted from their hardware layers and controlled by software, highly resilient, shared datastores can help you grow as go. Download this white paper to learn the 5 benefits of adopting software-defined storage (SDS) and how an SDS approach can fulfill your growing datastorage needs.
Posted: 12 Feb 2020 | Published: 12 Feb 2020

OVH

Channel Partnerships in the Era of the Cloud
sponsored by Quosal
WHITE PAPER: In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.
Posted: 12 Jun 2017 | Published: 08 Jun 2017

Quosal

Cisco Tidal Assessment Service for SAP Performance
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this paper to discover how to improve overall application functioning by identifying and remediating performance issues and hidden pain points throughout your SAP environment.
Posted: 23 Nov 2011 | Published: 31 Dec 2010

Cisco Systems, Inc.

Cloudsourcing: Adding Service to SaaS
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

Six critical best practices to gain insight with Workforce Analytics
sponsored by SuccessFactors
WHITE PAPER: This resource counts down six HR best practices for using workforce analytics to deliver insights. Read on to learn how workforce analytics can help you hire the right talent, determine when to train or promote employees, and more.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

SuccessFactors

MSP’s Single Most Important Marketing Message
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Future proofing your cloud: Why workloads define cloud strategies
sponsored by Citrix
WHITE PAPER: This whitepaper looks at the two types of workloads—traditional enterprise applications and cloud-native ones—and offers cloud solutions that can meet the needs of both, now and in the future.
Posted: 05 Nov 2013 | Published: 02 Sep 2013

Citrix