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A Practitioners Guide to More Efficient Network Management sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 13 Nov 2009
| | Published: | 25 Sep 2009 | |
Summary: |
Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
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Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 13 Nov 2009
| | Published: | 25 May 2009 | |
Summary: |
This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
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Fixing the SAP Upgrade Process: Nine Best Practices sponsored by Panaya, Inc.
 | White Paper: | Posted: 10 Nov 2009
| | Published: | 10 Nov 2009 | |
Summary: |
This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
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49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés sponsored by Panaya, Inc.
 | White Paper: | Posted: 10 Nov 2009
| | Published: | 10 Nov 2009 | |
Summary: |
In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade dos and donts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell.
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Getting Virtualization Right: Five Virtualization Rules Every Organization Must Know sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 28 Oct 2009
| | Published: | 25 Jul 2009 | |
Summary: |
HP has a long and proud tradition of partnering with technology leaders to help ensure success in both good economies and bad. This paper provides
practical advice and insight into the rules these leaders followed to realize the full potential of virtualization.
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative sponsored by BoxTone
 | White Paper: | Posted: 08 Oct 2009
| | Published: | 08 Oct 2009 | |
Summary: |
In this Handbook, you'll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
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Seven Practical Steps for Federal Cyber Security and FISMA Compliance sponsored by Tripwire, Inc.
 | White Paper: | Posted: 05 Oct 2009
| | Published: | 27 Apr 2009 | |
Summary: |
This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.
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The Scoop on the New CCNA and CCNP Specializations sponsored by Global Knowledge
 | White Paper: | Posted: 22 Sep 2009
| | Published: | 22 Sep 2009 | |
Summary: |
There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.
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SharePoint High Availability - Protecting All Three Architecture Tiers sponsored by Marathon Technologies
 | White Paper: | Posted: 18 Sep 2009
| | Published: | 18 Sep 2009 | |
Summary: |
SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture.
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'Lights Out' IT Management -- Automate Problem Identification & Resolution sponsored by Dorado Software
 | White Paper: | Posted: 16 Sep 2009
| | Published: | 16 Sep 2008 | |
Summary: |
Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
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ITIL®,the CMS and You sponsored by BMC Software, Inc
 | White Paper: | Posted: 20 Aug 2009
| | Published: | 20 Aug 2009 | |
Summary: |
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
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Achieving PCI Compliance with Red Hat Enterprise Linux sponsored by Red Hat
 | White Paper: | Posted: 20 Aug 2009
| | Published: | 19 Aug 2009 | |
Summary: |
While enterprises are often able to achieve compliance during an audit, they often have difficulty maintaining compliance on an ongoing basis. Learn how Red Hat Enterprise Linux's built-in features will allow your business to develop a robust implementation for managing all security necessary to achieve and maintain compliance on an on-going basis.
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Solution Brief: Achieve and Maintain Compliance with Configuration Control Solutions sponsored by Tripwire, Inc.
 | White Paper: | Posted: 31 Jul 2009
| | Published: | 22 Dec 2008 | |
Summary: |
Achieving and maintaining compliance tops the list of ongoing IT projects for many organizations ranging from small regional companies to giant multinationals. Read this brief document to learn what Tripwire solutions have to offer.
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Visibility and Control: Key to Accelerating Your Business sponsored by Tripwire, Inc.
 | White Paper: | Posted: 30 Jul 2009
| | Published: | 08 Dec 2008 | |
Summary: |
Read this paper to learn how to eliminate all undesired changed within the enterprise by following the steps outlined here.
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Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc
 | White Paper: | Posted: 18 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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