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Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

MicroScope Seminar: How to Succeed in Managed Services sponsored by Kaseya International Limited VIDEO: Access this essential resource to discover the top reasons why managed service providers (MSPs) should embrace end-point management and learn how to achieve breakthrough success in the IT managed services business Posted: 22 Nov 2011 \| Premiered: 22 Nov 2011 TOPICS: Data Center Management \| Endpoint Security \| Managed Security Services Providers \| Management Service Providers \| Sales \| Sales Channels

GFI MAX Building Blocks & MSP University Podcast sponsored by GFI Software PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money. Posted: 10 Dec 2010 \| Premiered: Dec 10, 2010 TOPICS: Backups \| Management Service Providers \| Network Management \| Operating Systems \| Operational Support Systems \| Software Development Methodologies \| Systems Management \| Systems Operations

Cloud for Service Providers sponsored by Citrix Systems, Inc. VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. Posted: 22 Aug 2012 \| Premiered: 25 Jun 2012 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Software as a Service

Driving Success In Field Service With AI Innovation sponsored by ServiceNow WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases. Posted: 22 Feb 2024 \| Premiered: Feb 22, 2024 TOPICS: Artificial Intelligence \| IT Service Management \| IT Services

Build the Intelligent, Integrated Enterprise sponsored by Red Hat WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions. Posted: 20 Apr 2012 \| Premiered: Apr 20, 2012 TOPICS: Business Environment \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| Service Level Management \| SOA

Cloud Infrastructure for The Real World sponsored by Red Hat VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up. Posted: 16 Dec 2013 \| Premiered: 27 Sep 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Become an Automated, Agile Enterprise sponsored by Hewlett Packard Enterprise WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line." Posted: 12 Jun 2014 \| Premiered: Jun 12, 2014 TOPICS: Agile Manufacturing \| Application Deployment \| Application Development \| Business Process Automation \| Business Process Management \| IT Service Management \| IT Services

Converged Infrastructure Trend 2- New skill sets sponsored by Hewlett-Packard Enterprise and Intel ® VIDEO: This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT. Posted: 29 Jul 2013 \| Premiered: 29 Jul 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

Don't Get Lost in Multi-Vendor Support Chaos sponsored by Hewlett-Packard Enterprise VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment. Posted: 21 Jan 2014 \| Premiered: 08 Jan 2014 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services