WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
WHITE PAPER:
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
WHITE PAPER:
Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
WHITE PAPER:
This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
WHITE PAPER:
The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services.
WHITE PAPER:
This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
WHITE PAPER:
This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
