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Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
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This white paper explores the capabilities and benefits that the next phase of application lifecycle management (ALM) must deliver in order to overcome the challenges of application delivery.
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This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
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75% of companies expect to perform some sort of manual intervention during application deployment - does this have to be the case? This insightful resource introduces a database change management platform that simplifies and automates database deployment and configuration for your most critical business applications, with low risk and uncertainty.
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Read this white paper to learn how to simplify the often cumbersome, critical change management activities needed to simplify SAP solution deployments, increase operational performance, and decrease total cost of ownership (TCO) with a single, cohesive system that includes compute, network, and storage access components.
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Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.
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This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
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With Vista clients and Server 2008 systems, we have a number of new Group Policy settings that allow us to exert some level of control over which devices users can install and use.
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Read this white paper for an analysis of early testing for Intel vPro processor technology in IT departments. See real-world examples of how Intel vPro technology improves security due to the hardware based capabilities not possible with software a...
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Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities.