Communication Services Reports

Unified Communication: “It should work as easily as a telephone call!”
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series explains the security implications of unified communication.
Posted: 08 Feb 2021 | Published: 15 May 2017

TechTarget ComputerWeekly.com

When Cloud-Based UC Makes Sense
sponsored by Carousel Industries
EGUIDE: Unified communications (UC) is still largely on-premises, but the evolution to cloud-based UC has begun. Follow one company on its path to cloud-based UC to learn the reasons behind the switch, the advantages of moving to the cloud, and whether your company should follow suit.
Posted: 25 Feb 2016 | Published: 17 Feb 2016

Carousel Industries

Innovative Secure Shared Service: Lowering the Cost of ICT across Government
sponsored by FourNet
CASE STUDY: The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

Cloud Contact Center: What to Consider Before Migration
sponsored by FourNet
EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019

FourNet

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Cloud UC: Zoom's New PBX Offering
sponsored by Zoom Video Communications
EGUIDE: In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.
Posted: 29 Jul 2019 | Published: 29 Jul 2019

Zoom Video Communications

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya

Finding the best communications platform as a service for your firm
sponsored by TechTarget Unified Communications
EBOOK: Assessing vendors and products to find the ideal unified communications platform delivered as a service is complex; this guide will aid your hunt.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

TechTarget Unified Communications

Merz Intranet Portal Alzheimer’s specialist resolves communication issues with e-Spirit
sponsored by e-Spirit AG
CASE STUDY: Access this case study today to learn how Alzheimer's specialist Merz Pharma breathed new life into its employee portal and resolved key communications issues.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

e-Spirit AG

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM