Call Agents Reports

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

AI & Automation: Turning data into insights
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
Posted: 08 Feb 2021 | Published: 11 Jul 2018

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to communications as a service
sponsored by TechTarget ComputerWeekly.com
EBOOK: As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.
Posted: 27 May 2022 | Published: 27 May 2022

TechTarget ComputerWeekly.com

Infographic: CPaaS tools driving the market
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The pandemic drove demand for embedded and digital communications as organisations looked to replace in-person communication. As a result, new CPaaS use cases emerged around telehealth, e-commerce and retail. This infographic highlights some of the key use cases driving change in the market.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

Using IT initiatives to save money and reinforce green credentials
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT: Analyst Group Quocirca explains how organisations can use web data caching software to save money and improve their green credentials.
Posted: 08 Feb 2021 | Published: 05 Jan 2017

TechTarget ComputerWeekly.com

CW ASEAN: Unlock flash opportunities
sponsored by TechTarget ComputerWeekly.com
EZINE: Traditional disks can no longer keep up with the needs of modern enterprises. In this issue of CW ASEAN, we take a look at how enterprises are taking to all-flash array storage, and what they need to do to lay the foundation necessary for getting the most out of the technology. Read the issue now.
Posted: 08 Feb 2021 | Published: 11 Oct 2018

TechTarget ComputerWeekly.com

Computer Weekly - 24 January 2023: BBC under scrutiny over its digital strategy
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the BBC faces in-depth scrutiny over its digital plans – we take a look at progress. Do you need to keep data forever? We examine the technologies behind infinite storage. And we find out about the digital transformation challenges in vehicle dealerships. Read the issue now.
Posted: 23 Jan 2023 | Published: 24 Jan 2023

TechTarget ComputerWeekly.com

Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 08 Feb 2021 | Published: 25 Feb 2020

TechTarget ComputerWeekly.com

Computer Weekly – 15 November 2016: Counting the cost of financial cyber crime
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Nov 2016

TechTarget ComputerWeekly.com

Computer Weekly – 28 November 2023: Datacentres or green belt? Why the UK has to choose
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25. The metaverse is making inroads into the industrial world – is this the real future for the technology? And we analyse the trends changing the app market. Read the issue now.
Posted: 27 Nov 2023 | Published: 28 Nov 2023

TechTarget ComputerWeekly.com