EGUIDE:
In this e-guide, find out how financial institutions are using AI-powered chatbots to serve customers, what AI means for the future of work and how one Singapore-based startup is using declassified military methodologies to produce data-driven insights.
EZINE:
In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
EZINE:
Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
EZINE:
European businesses have bought into the digital revolution, with the adoption of the latest technologies like automation enabling companies to transfer their internal operations.
EZINE:
In this week's Computer Weekly, Amazon has opened its first 'just walk out' grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft's $19bn purchase of voice recognition supplier Nuance. Read the issue now.
EGUIDE:
Within 20 years technology could automate as many as two thirds of middle-ranking job, meaning employers will find it difficult to find the people with the high-level skills they need. This changing demographic has led to a spurt of technological innovation in Human Resources as companies gear up for the recruitment wars that lie ahead.
EGUIDE:
In this e-guide we will examine some of the bigger themes that emerged over the course of Mobile World Congress 2019 - which now attracts over 100,000 people every year.
EZINE:
In this week's Computer Weekly, 12 years after we broke the story, victims of the Post Office IT scandal finally have their criminal convictions overturned. We take a virtual tour of a Microsoft datacentre and meet a server called 'Mega-Godzilla Beast'. And we find out how technology is transforming Nationwide Building Society. Read the issue now.
EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.
