KM Reports

Email Management - A Storage or Enterprise Content Management Issue?
sponsored by IBM ECM
WHITE PAPER: Read this white paper and learn the benefits of Enterprise Content Management, how it applies to email records management for both storage and compliance, and how you can choose the most comprehensive ECM solution to streamline email management.
Posted: 05 Sep 2007 | Published: 05 Sep 2007

IBM ECM

Important Versus Vital Records: The Magic 5% You Can't Live Without
sponsored by Iron Mountain
WHITE PAPER: Consult the following white paper to learn the steps it takes to properly identify and protect your vital records. Also gain a deeper understanding of the risks associated with inadequate preservation, how to evaluate storage options, and more.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

Iron Mountain

Supporting a Multichannel Contact Center
sponsored by TechTarget Customer Experience
EGUIDE: Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle.
Posted: 13 Feb 2013 | Published: 13 Feb 2013

TechTarget Customer Experience

Bulletproof knowledge transfer - HP Knowledge Transition Accelerator for SAP
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Access the following white paper to uncover a more effective, accurate, and faster knowledge-capture mechanism that reduces data-mining and system-specific knowledge transfer time. Read on to learn more.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

Hewlett-Packard Enterprise

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery
sponsored by Apriso Corporation
ANALYST REPORT: Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution.
Posted: 09 Mar 2011 | Published: 09 Mar 2011

Apriso Corporation

Taking Mobile CRM Beyond the Sales Force
sponsored by SAP America, Inc.
EBOOK: The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
Posted: 11 Jul 2011 | Published: 11 Jul 2011

SAP America, Inc.

Looking to a New Day in Optical Character Recognition (OCR): A Success Story
sponsored by ABBYY
CASE STUDY: Read this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day.
Posted: 13 Apr 2010 | Published: 13 Apr 2010

ABBYY

Significant and Sustained: Cutting Costs While Achieving Better Performance
sponsored by Accenture
BROCHURE: The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
Posted: 18 Feb 2009 | Published: 18 Feb 2009

Accenture

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise
sponsored by IBM
SOFTWARE LISTING: IBM's Optim™ Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities.
Posted: 14 Mar 2008 | Published: 13 Mar 2008

IBM

Improve Test Productivity and Product Quality through Test Management
sponsored by TechExcel
WHITE PAPER: QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals.
Posted: 12 Mar 2007 | Published: 01 Mar 2007

TechExcel