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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
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Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
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Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
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To learn how CxOs and IT managers are working towards greener data centers, and how your company can lessen its impact on the environment, download this free report. Inside you'll learn how data centers impact the environment, how to select low-impact servers and equipment, how to plan for End-of-Life (EOL) of older servers, and more.
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Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
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Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.