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Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP - Vendor Webcast sponsored by Hewlett-Packard Company
 | Webcast: | Posted: 24 Sep 2008
| | Premiered: | Available On Demand | | | Speakers: |
Gerry Imhoff, Corporate Vice President and Director of Global Infrastructure Services, Maritz Inc
Mahesh Kumar, Product Marketing Director, HP Software
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Summary: |
CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
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Agile Offshore Development with SOA sponsored by Torry Harris Business Solutions
 | White Paper: | Posted: 26 Aug 2008
| | Published: | 26 Aug 2008 | |
Summary: |
This whitepaper presents a set of best practices around Agile Development and SOA which help customers to improve the ways how they can manage their offshore partner in order to improve cost efficiency, risk management and flexibility.
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Case Study: Ennis Knupp + Associates sponsored by ABS Associates, Inc.
 | Case Study: | Posted: 25 Aug 2008
| | Published: | 25 Jul 2008 | |
Summary: |
This case study details how one company addressed unsatisfactory support from its service provider by partnering with ABS.
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Enhancing IT Support with Knowledge Management sponsored by CA
 | White Paper: | Posted: 25 Aug 2008
| | Published: | 25 Aug 2008 | |
Summary: |
Knowledge Management is a multi-faceted initiative involving a degree of cultural change for the organization, it requires a change in processes, a reevaluation of how knowledge is captured and represented.
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Essential ITIL: What You Need to Exceed sponsored by CA
 | White Paper: | Posted: 25 Aug 2008
| | Published: | 25 Aug 2008 | |
Summary: |
ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.
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Service Management: Identify and Leverage Your Existing Service Life Cycles sponsored by IBM
 | White Paper: | Posted: 13 Aug 2008
| | Published: | 01 Mar 2008 | |
Summary: |
This white paper shows the progression of service management since the 1990s. It will discuss the hidden service life cycles and how to make them work once they are visible. Learn how to improve services and better align IT with business objectives.
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HomeStreet Bank sponsored by Apptio
 | Case Study: | Posted: 08 Aug 2008
| | Published: | 08 Aug 2008 | |
Summary: |
This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment.
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Automating Cost Transparency sponsored by Apptio
 | White Paper: | Posted: 08 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
The Apptio on demand is a powerful new way to bring Cost Transparency to IT in an automated fashion. Learn how it enables progressive IT organizations to lead this change, usher in a new era of strategic IT management and establish a true partnership.
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Establishing a Cost Transparency Foundation for Your IT Performance Management Strategy sponsored by Apptio
 | White Paper: | Posted: 08 Aug 2008
| | Published: | 08 Aug 2008 | |
Summary: |
Implementing a Cost Transparency plan is a critical part of an IT performance strategy- but they need to be developed in the context of the changing business and technology landscape. This paper examines ways to succeed with such initiatives.
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Transcript: Turbo Boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 04 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This webcast transcript offers instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of all your ITIL initiatives. Learn how to implement a best practices strategy to maximize IT services.
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Transcript: Turbo Boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 04 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This webcast will explore the dynamics of developing and putting in place a Business Analysis Center of Excellence and its importance from an enterprise point of view and continually driving high quality IT services throughout the enterprise.
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The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution sponsored by uptime software inc.
 | White Paper: | Posted: 28 Jul 2008
| | Published: | 28 Jul 2008 | |
Summary: |
When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision.
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12 Pitfalls of IT Systems Management: Maximize Performance and Availability While Lowering Cost sponsored by uptime software inc.
 | White Paper: | Posted: 28 Jul 2008
| | Published: | 28 Jul 2008 | |
Summary: |
Monitoring servers and proactively managing capacity helps companies maintain service level agreements, meet contractual obligations, improve customer and partner satisfaction, and move forward into new markets.
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Harnessing the Power of an Enterprise IT Dashboard: Managing IT from a "Single Pane of Glass" sponsored by uptime software inc.
 | White Paper: | Posted: 28 Jul 2008
| | Published: | 29 Jul 2008 | |
Summary: |
Discover how to manage the entire IT environment from an IT Dashboard that acts as a ‘single Pane of Glass' to deliver highly valuable and easy-to-use information from both physical and virtual environments.
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AMR Research: Pervasive Performance Management sponsored by Actuate Corporation
 | Videocast: | Posted: 21 Jul 2008
| | Premiered: | 21 Jul 2008 | | | Speaker: |
John Hagerty, Vice President and Research Fellow
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Summary: |
In this webcast John Haggerty discusses the concept of pervasive performance management, gives a lesson on framing issues and, more importantly, shows how technology can solve some pretty thorny business problems.
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