Software Quality Research Library

This ExecBlueprint discusses this evolving role for the technology executive and what now constitutes "effective IT governance." No longer the head "techie" who takes orders from the company "businesspeople," today's CIO is expected to look at the big picture, find ways that technology can enhance profitability, and execute plans. Today's CIO is also expected to ensure that his/her department's goals stay in alignment with those of the company as a whole. Moreover, today's CIO needs to be a team player - and not just with other techies. Here the authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff. With the CEO, the key is to establish mutual respect. With projects, you should continuously re-evaluate your decisions, especially in light of new information. And with staff? Don't forget to use your "empathy chip" - the one that allows you to consider everybody else's point of view.