Software Quality Research Library

This summary report explores different market trends with commentary from key respondents as well as WebEx's Knight, an industry expert. The survey's key findings include:

• The most innovative companies are leveraging collaboration technology to accelerate business processes inside and outside the firewall.
• Supporting knowledge workers and interacting with external audiences is highly important to the majority of respondents.
• Companies using on-demand software are indisputably experiencing its many benefits.