|
ABSTRACT:
Executives at top-performing companies now view their enterprise systems as whetstones that keep them sharper than their competitors, and they are assertively using those systems to their advantage. These executives are acutely aware that enterprise systems, properly harnessed, can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes.
|
|
Authors
David L. Hill
Senior Managing Director
,
Accenture
David L. Hill, senior managing director of the Accenture Systems Integration group, is responsible for driving the company’s packaged solutions practices globally, technology alliances strategy and execution, and leading the identification and development of solution assets across Accenture. Previously, he oversaw the company’s global technology capability, including technology vision and alliances, technology research and Accenture’s global delivery network.
Jeanne G. Harris
Director of Research
,
Accenture
Jeanne G. Harris is an executive research fellow and the director of research at the Accenture Institute for High Performance Business. Her research on the intersection of information technology and strategy has appeared in numerous publications worldwide. Ms. Harris, who is based in Chicago, previously led Accenture’s business intelligence, performance management, knowledge management and data warehousing consulting practices.
|
Software Quality Research Library
