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ABSTRACT:
In the automotive repair business, success requires highly productive service personnel as well as excellent customer service. See how Seyfer Automotive made its nine employees more productive with the Cisco Smart Business Communications System. The new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400, and made it easier for customers to reach the right person, on the first try.
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