While the configuration management database (CMDB) holds significant promise for transforming the way IT does business, the majority of CMDB implementations are larger cultural, political, and technical undertakings than most organizations realize. One of the most intimidating challenges is how to define and document detailed CMDB project requirements that are both appropriate for your organization and achievable given available resources.
Read this white paper to learn best practices tips based on lessons learned for CMDB projects from of the world's largest companies. Explore:
Expert advice on the key elements of a well written detailed requirement
Valuable tips on the best approach for gathering CMDB requirements
A template for crafting detailed CMDB project requirements