EGUIDE:
This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.
WHITE PAPER:
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
WHITE PAPER:
The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.
EGUIDE:
Microsoft has introduced cloud PBX with PSTN calling features to Skype for Business Online, which is expected to put it on par with other UCaaS products. This e-guide gives an in-depth look at how Skype for Business continues to evolve in a full-fledged unified communications service with features including, calling, conference and collaboration.
WHITE PAPER:
This report discusses how companies use video to create business value by reducing travel, achieving quantitative return on investment, and creating revenue.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
CASE STUDY:
Polycom’s intensified reliance on an enterprise-wide collaboration environment allows employees, partners, suppliers and even customers to engage one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. Read on to learn exactly how these features are used and the ROI achieved.