Service Level Agreements Reports

The Truth about Agent vs. Agentless Monitoring
sponsored by uptime software inc.
WHITE PAPER: This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.
Posted: 30 Sep 2010 | Published: 30 Sep 2010

uptime software inc.

A Practical Guide to Understanding and Deploying Cloud for the Enterprise
sponsored by Hitachi Vantara
WHITE PAPER: While the promise of cloud is heady, there is confusion about the different types of cloud, what they actually offer, and which will meet stringent business requirements. Knowing when and how best to deploy cloud is critical. This paper focuses on separating the hype of cloud from the “how to”.
Posted: 01 Dec 2010 | Published: 01 Dec 2010

Hitachi Vantara

Best Practices when Evaluating Cloud Computing Services
sponsored by Insight Integrated Systems
EGUIDE: In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more.
Posted: 11 Jan 2012 | Published: 11 Jan 2012

Insight Integrated Systems

Realize Comprehensive Benefits of Hitachi Virtual Storage Platform
sponsored by Hitachi Vantara
DATA SHEET: Hitachi Data Systems Global Services can help transform your data center and experience the maximum value of your Hitachi Virtual Storage Platform. Read on to learn about the ability to increase value and service levels to business, as well as reduce costs and risks with Hitachi Data Systems Global Services.
Posted: 22 Dec 2010 | Published: 21 Dec 2010

Hitachi Vantara

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul
sponsored by Infovista Corporation
WEBCAST: Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul.
Posted: 18 Feb 2012 | Premiered: Feb 17, 2012

Infovista Corporation

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

VMware vFabric™ Hyperic® Flexible Monitoring Helps High-Growth Managed Hosting Provider Meet Tough Service Level Agreements (SLAs)
sponsored by VMware, Inc.
CASE STUDY: Read this case study to learn how VMware vFabric Hyperic helped managed hosting provider Contegix, manage infrastructure from an application point of view, improve the service level of its infrastructure, exceed customer expectations, and more.
Posted: 21 Apr 2011 | Published: 21 Apr 2011

VMware, Inc.

Integrated service management and cloud computing:More than just technology best friends
sponsored by IBM
WHITE PAPER: This paper defines key aspects of integrated service management and cloud computing and describes their symbiotic relationship.
Posted: 19 May 2011 | Published: 01 Sep 2010

IBM

Happy Customers Through High-Performing Service Level Agreements (SLAS)
sponsored by IBM
EGUIDE: This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.
Posted: 28 Nov 2011 | Published: 07 Nov 2011

IBM

Why Service Level Management is Mission Critical for all IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
Posted: 10 Dec 2010 | Published: 10 Dec 2010

Autotask Corporation