CASE STUDY:
Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
PRESENTATION TRANSCRIPT:
Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Read this presentation transcript and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
WHITE PAPER:
Take a moment to see how many of these top 10 benefits you’re realizing with your HP Software solutions. And then remember: With IBM, you can achieve them all.
CASE STUDY:
In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.
EGUIDE:
This expert e-guide offers tips and tricks for putting yourself in the agile frame of mind when using ALM tools. Read this now and learn about the qualities and attributes that make development, testing, QA, requirements management, version control, security and other ALM process tools agile.
WHITE PAPER:
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.
WHITE PAPER:
This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
WHITE PAPER:
This white paper shows how qualified service providers can add value to RFID projects, highlights some of the planning issues and considerations that call for experienced advice, and provides guidance to the types of services available and how to differentiate service providers.
