WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
EZINE:
In this week's Computer Weekly, we examine the global tech sector response to the invasion of Ukraine, and how hackers are responding to calls for an IT army to target Russia. Our latest buyer's guide looks at cloud-based ERP and other business applications. And IBM's UK chief tells us how Big Blue is reinventing itself. Read the issue now.
RESOURCE:
This PDF download contains source documents showing how the UK approved export licences to Gamma International UK to supply sophisticated mobile phone surveillance equipment, known as IMSI catchers, to the Republic of Macedonia.
EZINE:
In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
ESSENTIAL GUIDE:
Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything – this presentation was given by Rob White, executive director of the global database group at Morgan Stanley.
EGUIDE:
The National Museum of Computing has trawled the Computer Weekly archives for another selection of articles highlighting significant articles published in the month of June over the past few decades.
EGUIDE:
The more systems become remote, the less secure they are. On face value a huge cliché – or truism - but sadly actually true. And sadly, for those running networks, something that is going to be truer – or more clichéd – as remote working continues to proliferate in the new normal of the hybrid mode of working.
EGUIDE:
Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?
EZINE:
In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
