Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

A Computer Weekly Buyer's Guide to Hyperautomation and Bots
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
Posted: 30 Apr 2021 | Published: 30 Apr 2021

TechTarget ComputerWeekly.com

The power of AI and Automation: Productivity and agility
sponsored by IBM
VIDEO: Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage.
Posted: 02 Apr 2024 | Premiered: 01 Apr 2024

IBM

4 IT Automation Myths Dispelled
sponsored by Red Hat
EBOOK: Read this e-book to learn how to overcome practical barriers to holistic automation adoption within your organization. Coverage includes automation goal setting, common myths, how to unite teams and training, and scaling automation across the business.
Posted: 22 Apr 2024 | Published: 22 Apr 2024

Red Hat

CW APAC - January 2020: Trend Watch - digital disruption
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on digital disruption in the Asia-Pacific region, Computer Weekly looks at how business and IT leaders can implement a coherent and cohesive approach to digital transformation. Download the handbook now.
Posted: 08 Feb 2021 | Published: 14 Jan 2020

TechTarget ComputerWeekly.com

CW Europe - September-November 2022: Why Russia could become the world's biggest market for illegal IT
sponsored by TechTarget ComputerWeekly.com
EZINE: Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology.
Posted: 01 Sep 2022 | Published: 09 Sep 2022

TechTarget ComputerWeekly.com

Infographic: 2019 IT Priorities - UKI
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.
Posted: 08 Feb 2021 | Published: 20 May 2019

TechTarget ComputerWeekly.com

An introduction to quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Quantum computing promises to revolutionise the capabilities of IT and take it to the next level beyond Moore's Law. But we're not there yet, and there is much to do before it reaches the mainstream. In this guide, we examine the challenges and opportunities of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

The Essential IT Automation Success Checklist
sponsored by Red Hat
PRODUCT OVERVIEW: Automation is a top business initiative for 60% of organizations. In this product overview, discover 5 ways you can use Red Hat Ansible Automation Platform to simplify your company’s automation management efforts.
Posted: 22 Apr 2024 | Published: 22 Apr 2024

Red Hat